专业要求:
学历要求:不限
工作经验:不限
薪资待遇:3-4 月薪
招聘人数:若干
招聘对象: 社会人才
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工作地区: 深圳市 学历要求:不限性别要求:不限
工作经验:不限薪资待遇:面议招聘人数: 若干
公司性质:私营企业公司规模:所属行业:银行
职位描述:
Retail Business Banking Customer Due Diligence Officer Shenzhen HSBC China (Pearl River Delta) -(职位编号:0000D6EE)Retail Banking and Wealth Management (RBWM)Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions. We are currently seeking an experienced professional to join our team. In this role, you will: ??? Coordinate the client onboarding cases from initiation to the point the client cash account is open and channels access provided Manage new to bank client onboarding and existing client CDD process’ to defined SLAs, ensuring any risks to the timescales are escalated to the Team Leader and Relationship Manager Liaise directly with the client to gather detailed information and supporting documentation required to complete the CDD profile including Financial Crime Risk Review (FCRR) and Know Your Customer (KYC) Review and validate the completeness of CDD information and supporting documentation before submitting the case for review and approval Manage the end-to-end CDD process, keeping the Relationship Manager engaged and fully appraised of any issues / concerns. Provide input / guidance to the Relationship Manager ahead of review and formal approval (as appropriate) Act as a point of escalation for Service Delivery. Escalate any issues relating to the specific CDD case to the Relationship Manager and Functional support (e.g. FCC, BRCM etc.), especially where the client is not cooperating Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.职位要求:To be successful in the role, you should meet the following requirements:??? University degree or above? Commercial banking knowledge and awareness? 3-5 years working experience in Retail Banking or Commercial Banking? A record of successful accomplishment in providing consistently outstanding customer service? Proven record of delivery within challenging timescales.? Stakeholder management (External & Internal)? Good verbal and written communication skills at all levels? Excellent planning, organization and time management abilities? Ability to be flexible, manage priorities whilst remaining calm under pressure? Drive and resilience with a “can do” attitude? Ability to work collaboratively and independently when required? Ability to manage difficult conversations with customers? Attention to details? Diligence in formal written communication.You’ll achieve more at HSBC.www.hsbc.com.cn/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCRW/RW/* Issued by HSBC Bank (China) Company Limited [详情]
我要投递简历
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工作地区: 厦门市 学历要求:不限性别要求:不限
工作经验:不限薪资待遇:面议招聘人数: 若干
公司性质:私营企业公司规模:所属行业:银行
职位描述:
Mobile Sales Force Branch Fulfillment Assistant Retail Banking Xiamen HSBC China -(职位编号:0000CFCM)Retail Banking and Wealth Management (RBWM)Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions. We are currently seeking an experienced professional to join our team. In this role, you will: ?Support Mobile Sales Force (MSF) with credit card application and/or Know Your Customer/ID &V in designated branch. Main responsibilities include(1) conduct ID &V for approved STP card customers(2) conduct outbound calls to filter short form leads and transfer quality leads to MSF for follow-up appointment-making within Service Level Agreement(3) provide service to walk-in customers(4) provide training for branch staff upon request.Ensure excellence, efficiency and consistency in sales efforts within the Mobile Sales Force, with specific focus on the following:? Ensuring that applications for Credit Card and Loans adhere to the agreed eligibility criteria and are submitted with the required supporting documents.? Ensuring that client transactions and interactions meets all compliance/audit and sales quality standards.? Championing process streamlining with improvement in customer experience as the primary motivation.? Designing and analysing reports essential in monitoring activity and performance of the Mobile Sales Force teams.? Designing and analysing reports essential in capturing opportunities and scoping threats to aid in strategic planning of RBWM Senior Management and other internal counterparts.? Becoming the central point of contact in matters involving procurement, logistics, property and administration? Tracking sales metrics and reporting results for Senior Management review? Pursuing sales initiatives and tactics that support RBWM strategies? Performing other duties as required. (i.e. perform relief duties as necessary)? Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets. 职位要求:To be successful in the role, you should meet the following requirements: ?? University degree or above (recognized by the state)? 0-2 year working experience, it will be a plus with working experience in Financial Industry? Have a clear understanding of Credit, Compliance and Business Policies? Possession of basic data management skills, particularly in the use of MS Excel? Demonstrate basic presentation and communication skills? Must have the ability to multi-task without sacrificing quality, and to adapt to evolving business demands You’ll achieve more at HSBC.www.hsbc.com.cn/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /LW/* Issued by HSBC Bank (China) Company Limited [详情]
我要投递简历