专业要求:
学历要求:不限
工作经验:不限
薪资待遇:面议
招聘人数:若干
招聘对象: 社会人才
-
工作地区: 上海 学历要求:本科及以上性别要求:不限
工作经验:不限薪资待遇:面议招聘人数: 1
公司性质:私营企业公司规模:所属行业:银行
职位描述:
Description Retail Banking and Wealth Management (RBWM) Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions. We are currently seeking an experienced professional to join our team. In this role, you will: -To greet customers at the first point of contact as soon as the customers approach the branch. To provide excellent service to customers through introducing appropriate bank. -To provide assistance in queue management and branch merchandizing display. Meanwhile, the job holder should maintain HSBC internal control standards as well as Group Compliance Policy and operational risk control to minimize the likelihood of it occurring. -To greet and welcome all walk-in customers as soon as the customers enter the branch in order to enhance the moment of truth to the customers and upgrade the Bank’s overall service profile. -To proactively identity sales opportunities, cross-sell bank products and services most beneficial to customers, and refer to relevant staff to complete the sales when appropriate -To handle customers’ requests and enquiries. To relate customers’ queries and complaints to relevant branch staff or other internal departments for proper handling. -To assist the queue management and maintain a high quality service and sales environment in the customer area of the branch. -To perform other branch operational duties such as account opening maintenance as assigned after banking hours. Qualifications To be successful in the role, you should meet the following requirements: -Bachelor degree or above.(recognized by the state) -Good command of English. -Working experience in service/sales industries preferred. -Strong interpersonal and communication skills. You’ll achieve more at HSBC. www.hsbc.com.cn/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. IC/* Issued by HSBC Bank (China) Company Limited [详情]
我要投递简历
-
工作地区: 深圳市 学历要求:不限性别要求:不限
工作经验:不限薪资待遇:面议招聘人数: 若干
公司性质:私营企业公司规模:所属行业:银行
职位描述:
Head of Digital Acquisition HSBC China (Pearl River Delta) -(职位编号:0000CBHE)Marketing(MKT)HSBC Marketing exists to drivetop-line revenue growth for our Global Businesses by leveraging clearlyidentified marketplace opportunities, brand strength, customer insights andcreative passion to yield sustainable long-term growth for the budgets andresources deployed.We are currently seeking an experiencedprofessional to join our team.In this role, you will:The role of the Global Marketing Function is "To drive top-line revenue growth for the Global Businesses by leveraging clearly identified marketplace opportunities, the brand's strength and customer insights to yield sustainable long-term growth for the budgets and resources deployed and help position the firm to become the world's leading international bank."The function seeks to-Drive sustainable revenue growth in our target markets-Identify marketplace opportunities and unlock customer insights to generate competitive advantage-Fully leverage the brand's strength and reputation, as the Group's most precious intangible asset-Deliver a professional, effective and responsive Marketing function at optimal costDigital is one of the growth priorities for Retail Banking and Wealth Management, an essential component of the Retail Banking and Wealth Management strategy. HSBC is investing massively in Retail Banking and Wealth Management to accelerate digital and streamlining activity globally and Hong Kong is among the six largest markets that we are investing in. This significant investment will drive the transformation of our operations and sales and distribution network, making it easier for our customers to do business with us, and for us to serve their needs more efficiently and effectively.Digital provides a huge range of potential interaction points with our customers and prospects C both on our own platforms, including email, push and SMS, but also more broadly on the internet using paid and 'earned' media to support 'always-on' Digital Acquisition. By seamlessly managing all these interaction points and using data to deliver the most relevant content and messaging to our customers and prospects at the right times, the impact to our customers and our business will be enormous.A major focus of this role will be on developing data driven customer insights to be applied in new digital techniques, whilst working closely with other cross functional teams to develop best practice e-commerce sales strategy. You will be responsible for managing the digital acquisition activities throughout the funnel, but with a focus on driving the highest quality of traffic through to HSBC owned channels for conversion by our DaaC (Digital as a Channel) team. Directly responsible for managing agency partners, tracking KPIs, and post-campaign analysis and reporting. Additionally, you will work closely with numerous stakeholders and champion the customer focused objectives, while ultimately achieving annual new digital customer revenue targets.As HSBC is a complex matrix organization, a large portion of this role’s responsibility will include working with colleagues across Customer Value Management (CVM), Marketing, Digital functions, Risk, Compliance and other departments in order to create compelling customer communication while ensuring alignment across local and global functions.职位要求:To be successful in the role, you should meet the following requirements:? The job holder will need to have 10-15 years of experience working in a Digital Acquisition environment for Cards or Payments in China? Should have strong communication skills and ability to manage senior stakeholders? Should have experience and understanding of Cards or Payments businesses with keen understanding if the digital environment in China.? They will need to be familiar with the Digital Acquisition process and will have worked within a Digital Acquisition environment? The job holder should have experience in developing strong team culture and managing high performing individuals? They will be highly creative and challenging to the status quo. They will be enthusiastic, willing to champion the unpopular if right for business strategyand persuade and motivate individuals in other business areas to support Digital Acquisition plans? Educated to Post graduate/MBA level? High level of personal integrity and values in line with business core values You’ll achieve more when you join HSBC.www.hsbc.com.cn/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCAXS/AS/*Issued by HSBC Bank (China) Company Limited [详情]
我要投递简历
-
工作地区: 上海 学历要求:不限性别要求:不限
工作经验:不限薪资待遇:面议招聘人数: 若干
公司性质:私营企业公司规模:所属行业:银行
职位描述:
Director Relationship Management, Jade HSBC China -(职位编号:0000BRSX)Retail Banking and Wealth Management (RBWM)Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.We are currently seeking an experienced professional to join our team.In this role, you will:The jobholder will own and manage a portfolio of approximately 150 primary clients working with the wider RBWM team.The jobholder has prime responsibility for:-Delivering a consistent and tailored wealth management service to our most valuable Premier clients-Developing long-term, in depth client relationships with clients-Acquiring new clients with proactive strategic financial planning to maintain and grow wallet share-Leading Premier activities to ensure opportunities are identified and client needs are met effectively, maximizing all available resources-Compliance with the relevant Group standards including GHQ and the Regulatory organization as applied to the implementation of the RBWM strategy in their country职位要求:To be successful in the role, you should meet the following requirements:Bachelor's degree or equivalent experience.-Minimum of eight years proven and progressive financial services, and at least 3 years as Relationship Manager.-Evidence of strong client recommendation and sales results in wealth products.-Equivalent relationship management experience in managing high net worth client portfolios preferred.-Expert knowledge in financial planning and wealth products.-Sound knowledge of the impact of macroeconomics/microeconomics/local market developments.-Expert knowledge of external regulatory framework relevant to wealth management.-If internal, in-depth understanding of HSBC Global House Views.-Strong client focus and ability to develop long term partnerships with clients.-Ability to deliver needs-based solutions through effective communication, influencing, and sales skills.-Local regulatory & license requirements - job holder should possess valid licenses with accreditation on wealth management and qualification as required by country.-Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment.-Able to communicate well in English and local languages.You’ll achieve more at HSBC.www.hsbc.com.cn/careersHSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCHC/HC/*Issued by HSBC Bank (China) Company LimitedTo find out more about roles in Wealth Management in Hong Kong, mainland China and Singapore visit https://www.about.hsbc.com.cn/zh-cn/careers/wealthAWRM2019 [详情]
我要投递简历