Senior IT Infrastructure Delivery Manager HSBC China -（职位编号：0000CFE8）HSBC Operations, Services and Technology (HOST)HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition. We are currently seeking an experienced professional to join our team. In this role, you will:The HBCN ITID Head is a key senior management position responsible for managing ITID relationship with its customers and stakeholders and directing the IT infrastructure roadmap for HBCN. HSBC in China is growing rapidly and it is extremely important and critical that proper solutions are put in place in a timely manner to support this growth. An efficient, seamless process to meet business requirements is essential, whether this means meeting the requirements via in-house, outsourcing or packaged solutions.The job holder will ensure strategic implementation across HBCN will be aligned to ITID's strategy and adapted to local business plans. The job-holder will provide professional strategic planning, operational and technical advice to HBCN working through virtual alignment on top of economic scale. Advisory and implementation areas will include contributing to the development of ITID strategy, portfolio rationalization, technical requirements, budget management, engagement of consultants, outsourcing, operational risk, governance and safety compliance.There is a need for professional, industry standard, consultancy/inter personal communication skills to ensure optimum portfolio performance, strategic planning and relationship management with the numerous internal customers groups across China.1. Lead all infrastructure shared service resources in HBCN and ensure all run and budgeted change initiatives are adequately resourced.2. Drive the infrastructure shared service units to deliver products in line with business requirements.3. Drive efficient and effective operation of all infrastructure and service management related run the bank and change the bank processes.4. Ensure the goals and strategy of the regional businesses are reflected in the infrastructure and service management related strategies and policies.5. Responsible for overall leadership and oversight of technical delivery within HBCN related to infrastructure and service management. As the Leadership face and ITID Infrastructure estate owner within HBCN, act as exemplar and role model for fast, agile and reliable performance that challenges the rest of ITID to aspire to.6. In addition to the delivery responsibilities the ITID Head acts as the primary interface between the country CIO and ITID1) Responsible for building the overall practice capability within HBCN, across all dimensions, including People, Process and Tools and will manage the interlock of key people management decisions between country and practice (e.g. pay and reward)2) Responsible for recruitment of specialist functional roles that work within regional shared services teams3) Supports Service Management & Infrastructure Practices to define and improve central practice frameworks, standards, processes and ways of working4) Responsible for evaluating effectiveness of frameworks related to the practices and capturing lessons learned from delivery teams.7. Within HBCN, provide infrastructure vision, enable innovation and promote the use of technology trends such as IAAS , PAAS, VPC combined with scalabiliy, elasticity, mobility, agility coupled with a deep understanding of customers' needs.8. Ensure that all stakeholders sign-up to the project pipelines and deliver to the agreed plan. Ensure compliance to ITID standard processes for order book management, project recording, tracking and reporting. Ensure strategies are implementable and agile.9. Assist the Business and IT with the understanding of ITID costs and through the promotion of ITID initiatives drive down the cost of ownership of the ITID Infrastructure estate.10. Contribute to strategic planning at a regional level, assist with shaping investment portfolios, ensure strategies are implementable and agile.职位要求：To be successful in the role, you should meet the following requirements:Local Job Requirements? Profile of services. Entity management of various ITID resources. For the sub-business / sub-function, across all geographies in which they operate: accountability for a number of tier 0 and tier 1 services (dependent on scale of role)personally computing for users within HBCN and accountable for ITID recharged to HBCN.? Internal and external relationships. Internal relationships extend to peers, and up to 2 levels in the organisation, across IT and sub-businesses/sub-functions. Influence vendor relationships within sub-businesses / sub-functions.? Regulatory. Own and authorise all material regarding ITID which is intended to be communicated to internal audit or external regulators on behalf or relating to the sub-business / sub-function.? CTB Portfolio. Signoff prioritization, acceptance and completion of work for the sub-business / sub-function.? Strategic input. Signoff party to all parts of sub-business / sub-function strategies within remitSignoff party to IT strategy.? Leadership and representation of ITID at various HBCN management forumsCertifications, Qualifications & Experience? Typically educated to degree level? Extensive experience in a managerial role within an IT or related field, including experience of managing a global function with a geographically dispersed team? Ability to build strong relationships and communicate with a wide spectrum of stakeholders? Excellent knowledge of the project lifecycle and group strategy? Understanding of business finance and experience of effective management of budgets and expenditure? Experience of managing large teams? Experience of managing 'c' level executives You’ll achieve more when you join HSBC.www.hsbc.com.cn/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.HSBCHC/JC/* Issued by HSBC Bank (China) Company Limited