专业要求:
学历要求:不限
工作经验:不限
薪资待遇:面议
招聘人数:若干
招聘对象: 社会人才
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工作地区: 广州市 学历要求:不限性别要求:不限
工作经验:不限薪资待遇:面议招聘人数: 若干
公司性质:私营企业公司规模:所属行业:银行
职位描述:
Vice President Credit Control Service-Collection HSBC China (Pear River Delta) -(职位编号:0000BFRQ)Retail Banking and Wealth Management (RBWM)Retail Bank Greetering and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.We are currently seeking an experienced professional to join our team.In this role, you will:-Oversee and manage the day to day operations of the Retail Business Banking loans collection covering both secured and unsecured credit products.-Ensure collection actions are conducted timely and accurately according to pre-approved strategies to maximize recoveries and minimize credit loss.-Develop collection process across different products and streamline internal workflow.-Engage external agencies and law firms and conduct on-going review and communication with external parties.-Ensure compliance of collection process with regulatory/legal requirements.-Ensure timely submission of internal and external reports of Retail Business Banking delinquent accounts.-Stay alert and ensure timely implementation of external regulatory and legal changes.-Provide on-going staff training to enhance job knowledge of the team.-Ensure strict adherence to internal requirements, e.g. regional guideline, GSM, FIM, etc.-Other duties as required and assigned. 职位要求:To be successful in the role, you should meet the following requirements:-Bachelor degree or above, majoring in law/business/finance related-At least 8 years relevant working experience-Have sufficient collection related knowledge and understanding on local laws/regulations- Have in depth understanding on Small Medium Enterprise business environment and local practice of collection activities to SME clients- Have solid experience in finance related cases litigation and enforcement handling, familiar with litigation process-Excellent logical thinking, problem solving and interpersonal skills-Enthusiasm and be able to work under pressure-Proficiency in English and Mandarin-Proficient PC skill, especially in MS Office (Word, Excel, PowerPoint)You’ll achieve more at HSBC.www.hsbc.com.cn/careersHSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCVLI/HC/*Issued by HSBC Bank (China) Company Limited [详情]
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工作地区: 上海 学历要求:不限性别要求:不限
工作经验:不限薪资待遇:面议招聘人数: 若干
公司性质:私营企业公司规模:所属行业:银行
职位描述:
Assistant Manager GTRF Client Service Shanghai HSBC China -(职位编号:0000CBHD)Global Trade and Receivables Finance (GTRF)HSBC Global Trade and Receivables Finance is committed tohelping companies of all sizes from every part of the world grow their businessacross borders. Offering a comprehensive range of forward-thinking supply chainand traditional trade solutions, the business has been repeatedly recognized bythe industry’s most prominent publications and associations with numerousawards for its strength in combining innovation and service excellence withend-to-end customer solutions..We are currently seeking an experiencedprofessional to join our team.In this role, you will:The GTRF Client Service Assitant Manager is a client-facing role and the central point of contact for all client transactional needs and service solutions for the assigned client portfolio (Global Priority, Premium or Standard) in trade business. The main purpose of the role is to:1. Deliver a valued and best in class client experience, built on deep services expertise, a deep understanding of the client’s trade business across the group and a collaborative working approach with all stakeholders and other teams.2. Own, manage and successfully resolve clients’ transactional queries, issues and complaints in line with agreed SLAs and relevant standards (incl. financial crime and regulatory).3. Actively monitor the client’s facility utilisation and look for opportunities to gain new business.4. Provide timely (often pro-active) and accurate guidance and recommendations to clients to help them manage their business effectively and build trust in our offering and service proposition with a view to gaining new business.5. Contribute to the achievement of revenue growth through retention, reduced sales time on service, proactive management of service performance and increased clients’ usage of self-service solutions.6. Provide transactional trade advice to assigned clients, trade sales and relationship managers, and insightful input to account planning.7. Conduct client visits and service reviews based on business need and client segmentation model.-职位要求:To be successful in the role, you should meet thefollowing requirements:-?1. Deep knowledge and experience of trade products and processes, i.e Documentary Credit, Collections, Trade Finance, RMB Draft business, Guarantee, Receivables Finance,etc.2. Be a role model for strong commitment to service excellence and client relationship management skills.3. Proven track record of demonstrating excellent problem solving skills and ability to to resolve issues and connect clients to opportunities.4. Be able to think through, to solve problem, to prioritise, and to handle difficult situations with pragmatism, common sense and empathy.5. Demonstrable experience of challenging the status quo, processes and operations in order to deliver an enhanced client experience.6. Strong influencing and negotiation skills with excellent written and oral presentation skills in both English and Chinese.7. CDCS, CITF or CSDG certification is highly desirable.-You’ll achieve morewhen you join HSBC.www.hsbc.com.cn/careersHSBC is committed to building a culture where all employees are valued,respected and opinions count. We take pride in providing a workplace thatfosters continuous professional development, flexible working and opportunitiesto grow within and inclusive and diverse environment.Personal data held by theBank relating to employment applications will be used in accordance with ourPrivacy Statement, which is available on our website. HSBCHC/CJ/*Issued by HSBC Bank (China) Company Limited [详情]
我要投递简历
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工作地区: 上海 学历要求:硕士及以上性别要求:不限
工作经验:5-7 年薪资待遇:面议招聘人数: 1
公司性质:私营企业公司规模:所属行业:银行
职位描述:
Description Marketing (MKT) HSBC Marketing exists to drive top-line revenue growth for our Global Businesses by leveraging clearly identified marketplace opportunities, brand strength, customer insights and creative passion to yield sustainable long-term growth for the budgets and resources deployed. We are currently seeking an experienced professional to join our team. In this role, you will: The role of the Global Marketing Function is "To drive top-line revenue growth for the Global Businesses by leveraging clearly identified marketplace opportunities, the brand's strength and customer insights to yield sustainable long-term growth for the budgets and resources deployed and help position the firm to become the world's leading international bank." The function seeks to: -Drive sustainable revenue growth in our target markets -Identify marketplace opportunities and unlock customer insights to generate competitive advantage -Fully leverage the brand's strength and reputation, as the Group's most precious intangible asset Deliver a professional, effective and responsive Marketing function at optimal cost Digital is one of the growth priorities for Retail Banking and Wealth Management, an essential component of the Retail Banking and Wealth Management strategy. HSBC is investing massively in Retail Banking and Wealth Management to accelerate digital and streamlining activity globally and Hong Kong is among the six largest markets that we are investing in. This significant investment will drive the transformation of our operations and sales and distribution network, making it easier for our customers to do business with us, and for us to serve their needs more efficiently and effectively. Digital provides a huge range of potential interaction points with our customers and prospects C both on our own platforms, including email, push and SMS, but also more broadly on the internet using paid and 'earned' media to support 'always-on' Digital Acquisition. By seamlessly managing all these interaction points and using data to deliver the most relevant content and messaging to our customers and prospects at the right times, the impact to our customers and our business will be enormous. A major focus of this role will be on developing data driven customer insights to be applied in new digital techniques, whilst working closely with other cross functional teams to develop best practice e-commerce sales strategy. You will be responsible for managing biddable media (search & programamtic) activities throughout the funnel, but with a focus on driving the highest quality of traffic through to HSBC owned channels for conversion by our DaaC (Digital as a Channel) team. Supporting the management of agency partners, tracking KPIs, and post-campaign analysis and reporting. Additionally, you will work closely with numerous stakeholders and champion the customer focused objectives, while ultimately achieving annual new digital customer revenue targets. As HSBC is a complex matrix organization, a large portion of this role's responsibility will include working with colleagues across Customer Value Management (CVM), Marketing, Digital functions, Risk, Compliance and other departments in order to create compelling customer communication while ensuring alignment across local and global functions. As the Manager Biddable Media HSBC China the role holder is responsible for: Develop biddable media acquisition plans and local budgets to support global and local campaigns and activities Oversee the local deployment, execution, activation and effectiveness of search & programmatic campaigns, platforms and assets developed and created by the Cards Marketing team Ensure that local Marketing activities deliver against the agreed KPIs set for acquisition and return on Marketing investment Provide direction to agencies, brand partners, and team members to deliver to business goals. Share search & programmatic best practice across China Assign budgets across key activities to deliver Return on Investment Build strong relationships with key agency and strategic partners to ensure they understand group and business strategy as well as the Marketing strategy and plan Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets He or she should cultivate an environment that supports diversity and reflects the HSBC values Individual will build a culture of continuous improvement in customer experience and functionality deployment Support the continuing development or transformation of the Digital Acquisition operating model to ensure the business operates increasingly effectively and efficiently and is able to deliver HSBC's strategic goals Qualifications To be successful in the role, you should meet the following requirements: The job holder will need to have 5-10 years of experience working in a paid media environment client side or agency in China specializing in search and programamtic media Should have strong communication skills and ability to manage senior stakeholders Should have experience and understanding of Cards or Payments businesses with keen understanding if the digital environment in China. They will need to be familiar with the Digital Acquisition process and will have worked within a Digital Acquisition environment The job holder should have experience in developing strong team culture and managing high performing individuals They will be highly creative and challenging to the status quo. They will be enthusiastic, willing to champion the unpopular if right for business strategy; and persuade and motivate individuals in other business areas to support Digital Acquisition plans Educated to Post graduate/MBA level High level of personal integrity and values in line with business core values You’ll achieve more when you join HSBC. www.hsbc.com.cn/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCAXS/AS/* Issued by HSBC Bank (China) Company Limited [详情]
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