专业要求:
学历要求:大专及以上
工作经验:不限
薪资待遇:面议
招聘人数:若干
招聘对象: 社会人才
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工作地区: 中山市 学历要求:不限性别要求:不限
工作经验:不限薪资待遇:面议招聘人数: 若干
公司性质:私营企业公司规模:所属行业:银行
职位描述:
Sub-branch Manager Zhongshan Sub-branch HSBC China(Pearl River Delta) -(职位编号:0000CLVM)Retail Banking and Wealth Management (RBWM)Retail Bank Greetering and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.We are currently seeking an experienced professional to join our team.In this role, you will:? Ensure delivery of a consistently excellent customer experience and encourage customer migration to alternative channels.? Operate with the highest standards that meet and exceed all regulatory requirements and ensure that front line act as first line of defence by having right conversations with customers.? Deliver fair outcomes for our customers and ensure both own and employee conduct maintains the orderly and transparent operation of financial markets.? Be accountable for minimising risk and maximising operational efficiency.? Achieve results by working with the whole branch team, local market and wider community.? Ensure strict alignment to global standards.? Play active role as part of wider area/regional leadership team.? Deliver branch plan including leads/sales prospect management and overall customer experience.? Manage a branch covering Retail and Wealth, managing employees.Listed below are the outcomes performed by this role that directly align with key business goals. All performance should be in support of achieving these outcomes.1. Acquire and Deepen Customer Relationships to Achieve Branch Plan2. Lead, Develop and Manage the Team3. Lead Branch Operations4. Manage Customer Experience5. Protect the Bank职位要求:To be successful in the role, you should meet the following requirements:Knowledge / Experience? Proven ability in team leadership and management? Proven ability in Wealth and Retail distribution? Proven and progressive management experience.? Proven ability in relationship management in the Retail sector? Demonstrate behaviours consistent with HSBC Values? Proven adherence to controls and compliance with no significant breaches? Expertise in financial planning and related systems and processesSkills? Strong marketing, sales, management planning, financial, leadership, project management and communication skills? and good knowledge and control of risk management.? Strong planning and organising skills.? Ability to use numerical data to effectively manage branch performance.? Excellent industry and sector knowledge.? Good knowledge of Wealth and Retail distribution techniques and models.? Excellent interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating? Coaching sales techniques, best practice and sales management on a team and one to one basis? Planning and organising skills? Analytical skills? Problem solving skillsQualifications and Certificates (add local requirements)? Attain appropriate professional and regulatory qualifications as required by the local market? Attain any internal standards as required by marketYou’ll achieve more at HSBC.www.hsbc.com.cn/careersHSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCAXS /FM/*Issued by HSBC Bank (China) Company Limited [详情]
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工作地区: 北京 学历要求:不限性别要求:不限
工作经验:不限薪资待遇:面议招聘人数: 若干
公司性质:私营企业公司规模:所属行业:银行
职位描述:
Assistant Manager Client Service Beijing HSBC China -(职位编号:0000CBHD)Global Trade and Receivables Finance (GTRF)HSBC Global Trade and Receivables Finance is committed tohelping companies of all sizes from every part of the world grow their businessacross borders. Offering a comprehensive range of forward-thinking supply chainand traditional trade solutions, the business has been repeatedly recognized bythe industry’s most prominent publications and associations with numerousawards for its strength in combining innovation and service excellence withend-to-end customer solutions.We are currently seeking an experiencedprofessional to join our team.In this role, you will:The GTRF Client Service Assitant Manager is a client-facing role and the central point of contact for all client transactional needs and service solutions for the assigned client portfolio (Global Priority, Premium or Standard) in trade business. The main purpose of the role is to:1. Deliver a valued and best in class client experience, built on deep services expertise, a deep understanding of the client’s trade business across the group and a collaborative working approach with all stakeholders and other teams.2. Own, manage and successfully resolve clients’ transactional queries, issues and complaints in line with agreed SLAs and relevant standards (incl. financial crime and regulatory).3. Actively monitor the client’s facility utilisation and look for opportunities to gain new business.4. Provide timely (often pro-active) and accurate guidance and recommendations to clients to help them manage their business effectively and build trust in our offering and service proposition with a view to gaining new business.5. Contribute to the achievement of revenue growth through retention, reduced sales time on service, proactive management of service performance and increased clients’ usage of self-service solutions.6. Provide transactional trade advice to assigned clients, trade sales and relationship managers, and insightful input to account planning.7. Conduct client visits and service reviews based on business need and client segmentation model.职位要求:To be successful in the role, you should meet thefollowing requirements:?1. Deep knowledge and experience of trade products and processes, i.e Documentary Credit, Collections, Trade Finance, RMB Draft business, Guarantee, Receivables Finance,etc.2. Be a role model for strong commitment to service excellence and client relationship management skills.3. Proven track record of demonstrating excellent problem solving skills and ability to to resolve issues and connect clients to opportunities.4. Be able to think through, to solve problem, to prioritise, and to handle difficult situations with pragmatism, common sense and empathy.5. Demonstrable experience of challenging the status quo, processes and operations in order to deliver an enhanced client experience.6. Strong influencing and negotiation skills with excellent written and oral presentation skills in both English and Chinese.7. CDCS, CITF or CSDG certification is highly desirable.-You’ll achieve morewhen you join HSBC.www.hsbc.com.cn/careersHSBC is committed to building a culture where all employees are valued,respected and opinions count. We take pride in providing a workplace thatfosters continuous professional development, flexible working and opportunitiesto grow within and inclusive and diverse environment.Personal data held by theBank relating to employment applications will be used in accordance with ourPrivacy Statement, which is available on our website. HSBCHC/CJ/*Issued by HSBC Bank (China) Company Limited [详情]
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工作地区: 上海 学历要求:不限性别要求:不限
工作经验:不限薪资待遇:面议招聘人数: 若干
公司性质:私营企业公司规模:所属行业:银行
职位描述:
Assistant Manager Card Services Operations HSBC China -(职位编号:0000C57A)HSBC Operations, Services and Technology (HOST)HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition. We are currently seeking an experienced professional to join our team. In this role, you will:Outsourcing management: -Oversee the outsourced services by Global Service Center, such as Dispute & Chargeback, Fraud Claim, and back office customer services to make sure the end to end business runs effective and the operational risks be in control.Risk & Control: -Utilize risk and control framework to manage Risks, Control Monitoring Plan, and incident.Training: -Execute Cards & Loans Business Services learning curves, and coordinating resources in facilitating trainings.Subject Matter Expect: -Participate bank wide projects, enable business growth, and achieve operational efficiency.职位要求:To be successful in the role, you should meet the following requirements:? It requires strong expertise in Card Scheme, 3rd party payment companies.? It requires excellent communication skills to engage various stakeholders to reach Win-Win agreement.? It requires good business awareness and excellent problem solving skills to make judgment in a constantly changing regulatory environment.? It requires insights of the Market, the products and the end to end process, along with the up-to-date view in the digital driven world.Knowledge/Special Skills Requirements- Solid knowledge of cards products and services and procedures- Strong problem solving & Multi-Task management abilities- Experienced in process review and project management- Team player in all kinds of Co-operations- Independent perspective- Be able to work under considerable pressure- Outstanding interpersonal communications skills- Fluent in both written and spoken English/MandarinYou’ll achieve more when you join HSBC.www.hsbc.com.cn/careersHSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCHC/TZ/*Issued by HSBC Bank (China) Company Limited [详情]
我要投递简历
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工作地区: 广州市 学历要求:不限性别要求:不限
工作经验:不限薪资待遇:面议招聘人数: 若干
公司性质:私营企业公司规模:所属行业:银行
职位描述:
Customer Development Representative Guangzhou China Hotel Sub-branch HSBC China (Pearl River Delta) -(职位编号:0000BIL5)Retail Banking and Wealth Management (RBWM)Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.We are currently seeking an experienced professional to join our team.In this role, you will:?To focus on customer acquisition and channel developmentTo hand over customer relationship properly to their relationship managers after closing salesTo conduct needs-based promotion activities through effective sales processes.To build up a professional image while deliver excellent service to customer.To promptly and effectively respond to customer enquiries, feedbacks and complaints.To prepare and submit sales progress reports on a regular basis.To deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets. 职位要求:To be successful in the role, you should meet the following requirements:University degree or above (recognized by the state)Strong interpersonal skills and effective presentation skillsWell-developed service and sales attitude with ability to work under pressurePresentable, outgoing and persuasiveGood spoken and written English is preferable.You’ll achieve more when you join HSBC.www.hsbc.com.cn/careersHSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /EH/*Issued by HSBC Bank (China) Company Limited [详情]
我要投递简历