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专业要求：
学历要求：本科及以上
工作经验：2年以上
薪资待遇：面议
招聘人数：若干
招聘对象： 社会人才
POSITION OBJECTIVE
·Quick and accurate respond customer's technical queries or issues.
·Prepare and arrange jobs efficiently to complete site service on time.
MAIN RESPONSIBILITIES
1.Perform the service at customer's site effectively. Prepare and submit field service report and time sheet for customer's approval.
2.The service scope includes system troubleshooting, upgrade, start-up & commissioning, maintenance and application development.
3.Perform small system expansion/upgrade projects professionally.
4.Support customer on site system operation/maintenance training.
5.Response to customer's technical queries or issues. Follow up and close the call timely.
6.Escalate unresolved system issues and cooperate with Global Service Centre to find out the solution for system discrepancy and outstanding defects.
7.Support IBS sales team for any technical queries.
8.Handle the FRSI products warranty/system notice issues and communicate with customers timely.
9.Track the Latest system revision and new system product knowledge & sharing with the team members.
10.Complete other job assigned by supervisor/manager.
JOB COMPETENCIES, AND COMPETENCY STANDARD NEEDED
1.Willing to take domestic and oversea travel, even at short notice for emergency services.
2.High degree of initiative and good communication skills.
3.Strong computer proficiency.
4.Capable and willing to work independently and handle multiple tasks with minimum supervision.
EDUCATION/TRAINING/EXPERIENCE
1.Possess a bachelor/Master degree of industrial automation/Process control engineering.
2.Strong technical knowledge of Control Automation products, Have the usage background of DeltaV system is preferable.
3.Minimum 2 years DCS/PLC engineering/service or maintenance background.
4.Fluent in English and Mandarin ( Oral and Written), Ie. CET 6
·Quick and accurate respond customer's technical queries or issues.
·Prepare and arrange jobs efficiently to complete site service on time.
MAIN RESPONSIBILITIES
1.Perform the service at customer's site effectively. Prepare and submit field service report and time sheet for customer's approval.
2.The service scope includes system troubleshooting, upgrade, start-up & commissioning, maintenance and application development.
3.Perform small system expansion/upgrade projects professionally.
4.Support customer on site system operation/maintenance training.
5.Response to customer's technical queries or issues. Follow up and close the call timely.
6.Escalate unresolved system issues and cooperate with Global Service Centre to find out the solution for system discrepancy and outstanding defects.
7.Support IBS sales team for any technical queries.
8.Handle the FRSI products warranty/system notice issues and communicate with customers timely.
9.Track the Latest system revision and new system product knowledge & sharing with the team members.
10.Complete other job assigned by supervisor/manager.
JOB COMPETENCIES, AND COMPETENCY STANDARD NEEDED
1.Willing to take domestic and oversea travel, even at short notice for emergency services.
2.High degree of initiative and good communication skills.
3.Strong computer proficiency.
4.Capable and willing to work independently and handle multiple tasks with minimum supervision.
EDUCATION/TRAINING/EXPERIENCE
1.Possess a bachelor/Master degree of industrial automation/Process control engineering.
2.Strong technical knowledge of Control Automation products, Have the usage background of DeltaV system is preferable.
3.Minimum 2 years DCS/PLC engineering/service or maintenance background.
4.Fluent in English and Mandarin ( Oral and Written), Ie. CET 6
艾默生成立于1890年，是世界500强企业,所涉及的领域包括过程控制、电气和电讯、工业自动化、传热、暖通以及家电和工具。
2009年《财富》
美国500强企业 第94位
全球500强企业 第350位（营业收益榜）
2009年 福布斯
全球2000强企业 – 2009年第246位
艾默生过程管理是艾默生业务的一部分，是为冶金、化工、石油天然气、纸浆与造纸、电力、食品与饮料、制药和其它工业提供生产及过程自动化的行业领袖。艾默生过程管理将先进的产品和技术结合在为特定工业而设计的工程、咨询、项目管理和维护服务之中。艾默生过程管理旗下的品牌有：PlantWeb®, Bristol®, Fisher®, Micro Motion®, Rosemount®, Mobrey®, Daniel®, DeltaV™, Ovation®, 和AMS™ Suite。
在《控制》杂志每年的读者评选最佳活动中，艾默生过程管理的产品及服务16年来一直包揽着大多数的奖项，其中包括连续5年获得令垂涎的“最佳过程控制/自动化系统奖”。
主要生产艾默生过程管理各类产品并提供相关的服务。我们在北京、上海、广州和南京分别建立了客户服务中心。在北京、西安、成都、南京、乌鲁木齐、广州和香港我们设立了办事处，并在全国各地建立了广泛的销售代理网络。
